The previous post in this series was about changing your thinking from a project mindset of making something that people like, to a business mindset of making a sustainable product with paying customers.
This post is about understanding who your customer is, and what they want.
Your hypothetical customer
Businesses sell things. You need to have a product to sell but, as I said in the last post, you don’t know what to build until you know who you’re building it for. Without customers, this looks like a vicious cycle. Where do you begin when the customers are needed before you can make the product, and the product is needed in order to draw in customers?
The answer is to start with a hypothesis for both, a best guess of who your customer is and what the product they need looks like. (The next post in this series is about developing products.)
Once you have a hypothesis about the...